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Numbers of Office and Administrative Support Occupations in Pennsylvania

Occupation group

Office and Administrative Support Occupations
Year Number
2004 910,990
2005 893,220
2006 904,830
2007 902,260
2008 912,980
2009 886,170
2010 875,530
2011 873,210
2012 863,210
2013 846,310
2014 840,050
2015 844,450
2016 852,460
2017 848,050
2018 841,120
2019 825,710

Individual occupations

First-Line Supervisors of Office and Administrative Support Workers
Year Number
2004 57,990
2005 51,880
2006 47,580
2007 46,080
2008 48,750
2009 52,110
2010 55,630
2011 57,440
2012 55,980
2013 53,120
2014 53,950
2015 57,660
2016 63,570
2017 66,920
2018 68,240
2019 68,700

Switchboard Operators, Including Answering Service
Year Number
2004 8,080
2005 7,500
2006 6,950
2007 6,310
2008 6,430
2009 5,930
2010 6,250
2011 6,070
2012 5,830
2013 5,810
2014 5,330
2015 4,910
2016 4,060
2017 3,010
2018 2,210
2019 2,130

Telephone Operators
Year Number
2004 2,780
2005 2,400
2006 2,380
2007 2,290
2008 2,630
2009 2,070
2010 2,360
2011 1,440
2012 0
2013 640
2014 300
2015 440
2016 340
2017 300
2018 180
2019 220

Communications Equipment Operators, All Other
Year Number
2004 0
2005 110
2006 70
2007 210
2008 220
2009 170
2010 140
2011 70
2012 40
2013 40
2014 40
2015 40
2016 40
2017 40
2018 30
2019 70

Bill and Account Collectors
Year Number
2004 21,000
2005 16,560
2006 15,940
2007 16,950
2008 17,510
2009 17,040
2010 16,810
2011 16,290
2012 15,210
2013 13,420
2014 12,430
2015 11,850
2016 11,320
2017 10,360
2018 9,680
2019 8,320

Billing and Posting Clerks
Year Number
2004 20,620
2005 22,050
2006 24,120
2007 23,450
2008 22,820
2009 23,170
2010 24,680
2011 25,790
2012 27,020
2013 27,020
2014 26,280
2015 25,390
2016 24,480
2017 23,170
2018 22,380
2019 20,870

Bookkeeping, Accounting, and Auditing Clerks
Year Number
2004 67,610
2005 73,940
2006 75,970
2007 76,160
2008 73,220
2009 68,910
2010 66,840
2011 68,010
2012 66,290
2013 66,150
2014 65,060
2015 63,540
2016 60,390
2017 57,760
2018 55,360
2019 55,880

Gambling Cage Workers
Year Number
2007 0
2008 0
2009 0
2010 350
2011 410
2012 340
2013 250
2014 410
2015 430
2016 490
2017 410
2018 360
2019 0

Payroll and Timekeeping Clerks
Year Number
2004 7,760
2005 8,250
2006 8,570
2007 8,680
2008 9,100
2009 8,590
2010 8,960
2011 9,100
2012 8,710
2013 8,400
2014 7,710
2015 7,430
2016 6,870
2017 6,020
2018 5,230
2019 5,430

Procurement Clerks
Year Number
2004 2,890
2005 3,160
2006 3,180
2007 3,490
2008 3,590
2009 3,620
2010 3,270
2011 3,350
2012 3,140
2013 2,820
2014 2,610
2015 2,960
2016 3,630
2017 4,050
2018 3,580
2019 3,180

Tellers
Year Number
2004 28,050
2005 31,670
2006 32,230
2007 31,830
2008 31,030
2009 29,540
2010 28,460
2011 25,370
2012 24,790
2013 23,100
2014 23,500
2015 22,210
2016 23,390
2017 21,780
2018 20,500
2019 18,590

Financial Clerks, All Other
Year Number
2012 1,180
2013 1,210
2014 1,250
2015 790
2016 990
2017 850
2018 760
2019 640

Brokerage Clerks
Year Number
2004 2,820
2005 3,140
2006 3,640
2007 3,030
2008 2,470
2009 1,990
2010 2,670
2011 2,990
2012 3,040
2013 2,450
2014 2,290
2015 3,040
2016 3,870
2017 3,980
2018 3,350
2019 2,390

Correspondence Clerks
Year Number
2004 2,110
2005 1,780
2006 1,420
2007 1,210
2008 1,100
2009 1,010
2010 930
2011 860
2012 640
2013 660
2014 660
2015 670
2016 500
2017 410
2018 290
2019 220

Court, Municipal, and License Clerks
Year Number
2004 1,990
2005 1,640
2006 1,520
2007 1,890
2008 2,040
2009 2,200
2010 2,040
2011 2,000
2012 2,280
2013 2,210
2014 2,400
2015 2,030
2016 2,110
2017 1,880
2018 1,700
2019 1,660

Credit Authorizers, Checkers, and Clerks
Year Number
2004 1,960
2005 1,440
2006 1,140
2007 1,380
2008 1,610
2009 1,600
2010 1,780
2011 2,000
2012 2,290
2013 1,780
2014 1,280
2015 910
2016 850
2017 660
2018 540
2019 390

Customer Service Representatives
Year Number
2004 87,320
2005 90,560
2006 94,030
2007 98,510
2008 102,700
2009 98,500
2010 97,100
2011 98,660
2012 103,660
2013 105,890
2014 107,410
2015 111,850
2016 116,020
2017 120,360
2018 124,320
2019 129,250

Eligibility Interviewers, Government Programs
Year Number
2004 5,880
2006 3,130
2008 8,110
2009 9,060
2010 9,560
2011 9,140
2012 8,890
2013 8,240
2014 8,590
2015 8,880
2016 9,000
2017 9,040
2018 8,580
2019 9,440

File Clerks
Year Number
2004 11,090
2005 9,660
2006 9,360
2007 10,050
2008 10,150
2009 9,120
2010 7,860
2011 6,910
2012 6,210
2013 5,980
2014 5,360
2015 5,010
2016 4,540
2017 4,700
2018 5,160
2019 5,080

Hotel, Motel, and Resort Desk Clerks
Year Number
2004 5,800
2005 6,000
2006 6,170
2007 7,020
2008 6,540
2009 6,560
2010 6,600
2011 7,000
2012 7,870
2013 8,260
2014 8,200
2015 7,670
2016 8,230
2017 8,400
2018 8,740
2019 8,790

Interviewers, Except Eligibility and Loan
Year Number
2004 6,960
2005 5,960
2006 6,420
2007 6,560
2008 6,230
2009 6,430
2010 6,290
2011 7,040
2012 7,940
2013 8,590
2014 8,840
2015 9,630
2016 9,830
2017 10,300
2018 9,700
2019 8,180

Library Assistants, Clerical
Year Number
2004 3,360
2005 4,280
2006 4,510
2007 5,310
2008 5,190
2009 5,810
2010 5,450
2011 5,560
2012 4,970
2013 4,950
2014 4,740
2015 5,250
2016 5,270
2017 5,400
2018 5,380
2019 5,240

Loan Interviewers and Clerks
Year Number
2004 5,950
2005 9,850
2006 9,980
2007 9,070
2008 6,330
2009 5,360
2010 4,940
2011 5,530
2012 6,100
2013 6,480
2014 6,920
2015 7,330
2016 8,610
2017 8,520
2018 7,970
2019 7,520

New Accounts Clerks
Year Number
2004 4,190
2005 2,690
2006 2,550
2007 2,260
2008 2,230
2009 1,710
2010 1,540
2011 1,260
2012 1,040
2013 1,160
2014 1,090
2015 1,430
2016 900
2017 850
2018 650
2019 700

Order Clerks
Year Number
2004 11,150
2005 9,980
2006 11,620
2007 12,210
2008 12,640
2009 12,630
2010 12,850
2011 12,610
2012 10,790
2013 10,660
2014 9,930
2015 8,120
2016 6,650
2017 4,930
2018 5,970
2019 4,910

Human Resources Assistants, Except Payroll and Timekeeping
Year Number
2004 6,530
2005 6,880
2006 7,630
2007 8,220
2008 8,540
2009 8,830
2010 8,480
2011 8,420
2012 7,440
2013 7,160
2014 6,470
2015 5,950
2016 5,520
2017 5,330
2018 4,670
2019 4,930

Receptionists and Information Clerks
Year Number
2004 46,510
2005 50,150
2006 51,910
2007 51,000
2008 50,930
2009 49,110
2010 49,240
2011 47,890
2012 45,840
2013 42,690
2014 41,370
2015 38,840
2016 38,180
2017 37,280
2018 38,870
2019 41,330

Reservation and Transportation Ticket Agents and Travel Clerks
Year Number
2004 3,290
2005 2,870
2006 2,750
2007 3,100
2008 3,050
2009 3,060
2010 3,020
2011 2,610
2012 2,600
2013 2,570
2014 2,490
2015 2,340
2016 2,770
2017 3,070
2018 3,380
2019 3,300

Information and Record Clerks, All Other
Year Number
2004 10,250
2005 10,250
2006 6,780
2007 6,150
2008 5,630
2009 5,660
2010 5,420
2011 4,770
2012 4,470
2013 3,960
2014 3,670
2015 3,610
2016 3,270
2017 3,470
2018 3,190
2019 3,020

Cargo and Freight Agents
Year Number
2004 1,770
2005 0
2006 3,830
2007 2,980
2008 2,710
2009 2,870
2010 2,940
2011 3,070
2012 3,130
2013 2,220
2014 1,680
2015 1,750
2016 2,190
2017 2,800
2018 2,550
2019 2,090

Couriers and Messengers
Year Number
2004 5,420
2005 4,960
2006 6,010
2007 4,930
2008 5,000
2009 4,640
2010 3,720
2011 3,270
2012 3,220
2013 2,990
2014 2,860
2015 2,640
2016 2,720
2017 2,990
2018 2,830
2019 2,840

Public Safety Telecommunicators
Year Number
2004 3,280
2005 3,410
2006 3,230
2007 3,120
2008 3,010
2009 3,740
2010 3,570
2011 3,570
2012 3,160
2013 2,990
2014 3,180
2015 3,270
2016 3,520
2017 3,810
2018 3,630
2019 3,450

Dispatchers, Except Police, Fire, and Ambulance
Year Number
2004 6,020
2005 6,140
2006 6,770
2007 6,650
2008 6,750
2009 6,800
2010 6,350
2011 6,710
2012 6,770
2013 6,800
2014 7,150
2015 7,240
2016 7,310
2017 6,890
2018 7,340
2019 7,130

Meter Readers, Utilities
Year Number
2004 1,620
2005 1,680
2006 1,600
2007 1,430
2008 1,210
2009 1,240
2010 1,230
2011 1,400
2012 1,500
2013 1,610
2014 1,500
2015 1,500
2016 1,340
2017 1,200
2018 1,210
2019 1,180

Postal Service Clerks
Year Number
2004 3,970
2005 4,010
2006 4,030
2007 3,920
2008 3,780
2009 3,590
2010 3,250
2011 3,130
2012 3,380
2013 3,470
2014 3,470
2015 3,810
2016 3,950
2017 3,960
2018 3,770
2019 3,830

Postal Service Mail Carriers
Year Number
2004 15,980
2005 16,000
2006 15,770
2007 15,780
2008 16,230
2009 15,730
2010 15,010
2011 14,320
2012 13,580
2013 13,720
2014 13,720
2015 13,810
2016 14,380
2017 14,360
2018 14,830
2019 14,260

Postal Service Mail Sorters, Processors, and Processing Machine Operators
Year Number
2004 10,820
2005 10,190
2006 9,430
2007 9,870
2008 9,140
2009 8,060
2010 7,780
2011 7,500
2012 7,240
2013 6,380
2014 6,380
2015 5,570
2016 5,600
2017 5,520
2018 5,220
2019 5,190

Production, Planning, and Expediting Clerks
Year Number
2004 15,880
2005 14,610
2006 14,830
2007 13,480
2008 13,220
2009 12,740
2010 12,900
2011 13,660
2012 13,910
2013 13,340
2014 13,760
2015 13,560
2016 13,320
2017 11,910
2018 11,230
2019 10,890

Shipping, Receiving, and Inventory Clerks
Year Number
2004 30,510
2005 31,360
2006 31,530
2007 29,970
2008 29,230
2009 28,530
2010 27,720
2011 29,390
2012 28,370
2013 27,970
2014 26,430
2015 25,330
2016 24,370
2017 24,210
2018 25,650
2019 27,320

Weighers, Measurers, Checkers, and Samplers, Recordkeeping
Year Number
2004 3,300
2005 3,560
2006 3,900
2007 3,600
2008 3,260
2009 2,440
2010 2,180
2011 2,390
2012 2,520
2013 2,900
2014 2,560
2015 2,290
2016 2,240
2017 2,220
2018 2,050
2019 2,030

Executive Secretaries and Executive Administrative Assistants
Year Number
2004 51,250
2005 40,940
2006 38,770
2007 37,870
2008 40,090
2009 39,570
2010 36,110
2011 31,290
2012 26,200
2013 25,760
2014 23,360
2015 22,700
2016 20,780
2017 19,650
2018 18,160
2019 15,580

Legal Secretaries and Administrative Assistants
Year Number
2004 13,220
2005 12,430
2006 13,760
2007 14,620
2008 14,280
2009 13,060
2010 11,490
2011 10,580
2012 10,700
2013 11,390
2014 11,970
2015 10,950
2016 9,630
2017 7,950
2018 7,420
2019 7,220

Medical Secretaries and Administrative Assistants
Year Number
2004 16,510
2005 20,390
2006 19,500
2007 19,550
2008 19,510
2009 18,100
2010 17,510
2011 18,640
2012 20,290
2013 20,320
2014 21,670
2015 23,780
2016 24,450
2017 21,560
2018 19,200
2019 17,860

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Year Number
2004 92,350
2005 77,470
2006 72,900
2007 78,000
2008 83,670
2009 83,340
2010 88,720
2011 94,080
2012 102,120
2013 104,140
2014 107,360
2015 107,280
2016 104,420
2017 99,300
2018 93,280
2019 89,510

Data Entry Keyers
Year Number
2004 13,770
2005 13,080
2006 12,700
2007 12,260
2008 12,490
2009 11,530
2010 10,750
2011 10,150
2012 9,970
2013 10,790
2014 9,940
2015 9,470
2016 8,990
2017 7,680
2018 7,290
2019 6,540

Word Processors and Typists
Year Number
2004 13,160
2005 13,380
2006 15,470
2007 12,270
2008 11,690
2009 10,580
2010 9,390
2011 8,250
2012 7,010
2013 6,890
2014 6,810
2015 6,670
2016 6,790
2017 6,880
2018 6,200
2019 6,210

Desktop Publishers
Year Number
2004 860
2005 780
2006 770
2007 1,040
2008 1,180
2009 1,890
2010 1,570
2011 1,570
2012 820
2013 830
2014 800
2015 860
2016 1,030
2017 1,070
2018 820
2019 530

Insurance Claims and Policy Processing Clerks
Year Number
2004 13,800
2005 13,270
2006 11,910
2007 12,670
2008 11,860
2009 11,670
2010 11,070
2011 10,760
2012 12,180
2013 12,150
2014 12,050
2015 10,920
2016 11,580
2017 11,260
2018 10,820
2019 10,610

Mail Clerks and Mail Machine Operators, Except Postal Service
Year Number
2004 11,090
2005 11,750
2006 9,670
2007 9,160
2008 8,870
2009 7,650
2010 7,020
2011 6,810
2012 7,060
2013 6,740
2014 6,260
2015 5,700
2016 4,850
2017 4,700
2018 4,920
2019 4,420

Office Clerks, General
Year Number
2004 139,520
2005 147,870
2006 155,670
2007 155,500
2008 155,080
2009 150,740
2010 147,550
2011 146,420
2012 138,290
2013 128,230
2014 127,520
2015 134,880
2016 143,570
2017 154,400
2018 162,570
2019 159,110

Office Machine Operators, Except Computer
Year Number
2004 4,910
2005 5,010
2006 5,220
2007 5,510
2008 3,900
2009 3,080
2010 3,210
2011 3,120
2012 3,320
2013 3,320
2014 2,970
2015 2,400
2016 2,000
2017 2,170
2018 1,810
2019 1,750

Proofreaders and Copy Markers
Year Number
2004 1,350
2005 960
2006 880
2007 830
2008 640
2009 540
2010 550
2011 560
2012 560
2013 540
2014 480
2015 530
2016 480
2017 390
2018 440
2019 430

Statistical Assistants
Year Number
2004 480
2005 580
2006 960
2007 950
2008 930
2009 420
2010 400
2011 500
2012 580
2013 630
2014 590
2015 700
2016 690
2017 810
2018 860
2019 740

Office and Administrative Support Workers, All Other
Year Number
2004 6,210
2005 4,740
2006 4,170
2007 3,880
2008 4,460
2009 3,830
2012 2,730
2013 4,520
2014 5,000
2015 6,630
2016 6,570
2017 7,110
2018 6,050
2019 4,610