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Numbers of Office and Administrative Support Occupations in North Carolina

Occupation group

Office and Administrative Support Occupations
Year Number
2004 549,880
2005 546,960
2006 563,110
2007 579,150
2008 574,570
2009 558,570
2010 542,070
2011 546,150
2012 550,890
2013 553,060
2014 557,660
2015 568,610
2016 571,090
2017 571,340
2018 566,220
2019 556,540

Individual occupations

First-Line Supervisors of Office and Administrative Support Workers
Year Number
2004 37,750
2005 38,170
2006 38,390
2007 39,600
2008 40,000
2009 38,840
2010 38,880
2011 38,270
2012 38,390
2013 38,070
2014 38,970
2015 38,670
2016 38,090
2017 39,180
2018 41,320
2019 41,690

Switchboard Operators, Including Answering Service
Year Number
2004 6,730
2005 6,120
2006 5,270
2007 5,220
2008 5,270
2009 5,060
2010 4,770
2011 4,200
2012 4,060
2013 3,840
2014 3,650
2015 3,400
2016 2,780
2017 2,560
2018 1,800
2019 1,380

Telephone Operators
Year Number
2007 330
2011 0
2012 0

Communications Equipment Operators, All Other
Year Number
2004 240
2005 80
2006 190
2007 200
2008 200
2009 0
2012 50
2018 30
2019 30

Bill and Account Collectors
Year Number
2004 12,030
2005 11,080
2006 10,030
2007 9,390
2008 10,470
2009 11,190
2010 12,110
2011 11,460
2012 11,640
2013 11,840
2014 10,950
2015 9,880
2016 8,960
2017 8,260
2018 8,230
2019 7,000

Billing and Posting Clerks
Year Number
2004 13,650
2005 14,510
2006 14,660
2007 14,300
2008 13,820
2009 13,700
2010 14,280
2011 15,520
2012 16,330
2013 15,740
2014 14,310
2015 14,760
2016 14,210
2017 13,740
2018 13,320
2019 12,740

Bookkeeping, Accounting, and Auditing Clerks
Year Number
2004 47,530
2005 49,670
2006 51,780
2007 52,760
2008 51,460
2009 48,240
2010 45,830
2011 46,320
2012 45,030
2013 43,900
2014 43,490
2015 44,180
2016 43,590
2017 43,750
2018 46,570
2019 47,670

Payroll and Timekeeping Clerks
Year Number
2004 5,830
2005 6,040
2006 5,630
2007 5,730
2008 5,540
2009 5,350
2010 5,270
2011 5,250
2012 5,050
2013 4,770
2014 4,540
2015 4,670
2016 4,300
2017 4,100
2018 4,060
2019 3,910

Procurement Clerks
Year Number
2004 1,470
2005 1,380
2006 1,500
2007 1,790
2008 1,840
2009 2,050
2010 1,820
2011 1,870
2012 1,810
2013 1,940
2014 1,830
2015 1,710
2016 1,730
2017 1,580
2018 1,540
2019 1,320

Tellers
Year Number
2004 12,060
2005 15,220
2006 15,370
2007 14,840
2008 14,960
2009 14,000
2010 15,170
2011 14,500
2012 14,100
2013 12,480
2014 13,330
2015 13,800
2016 13,340
2017 12,750
2018 11,850
2019 10,850

Financial Clerks, All Other
Year Number
2012 2,210
2013 1,670
2014 1,320
2015 1,170
2016 1,180
2017 1,000
2018 730
2019 710

Brokerage Clerks
Year Number
2004 1,620
2005 1,700
2006 2,220
2007 1,500
2008 1,870
2009 1,340
2010 1,230
2011 1,490
2012 1,890
2013 1,570
2014 1,210
2015 1,500
2016 1,700
2017 1,990
2018 1,810
2019 1,760

Correspondence Clerks
Year Number
2004 360
2005 370
2006 460
2007 330
2008 230
2009 90
2010 150
2011 110
2012 110
2013 90
2014 100
2015 70
2016 90
2017 90
2018 70

Court, Municipal, and License Clerks
Year Number
2004 1,870
2005 1,490
2006 1,550
2007 1,660
2008 1,590
2009 1,610
2010 1,810
2011 4,580
2012 4,570
2013 5,110
2014 5,030
2015 5,230
2016 2,440
2017 2,790
2018 4,630
2019 4,790

Credit Authorizers, Checkers, and Clerks
Year Number
2004 2,060
2005 1,720
2006 2,070
2007 1,540
2008 1,460
2009 1,110
2010 980
2011 890
2012 820
2013 740
2014 900
2015 1,370
2016 1,500
2017 1,370
2018 0
2019 540

Customer Service Representatives
Year Number
2004 57,590
2005 59,940
2006 64,620
2007 70,070
2008 70,210
2009 72,470
2010 72,680
2011 74,550
2012 77,840
2013 83,650
2014 88,420
2015 91,660
2016 95,340
2017 97,530
2018 94,420
2019 88,950

Eligibility Interviewers, Government Programs
Year Number
2004 8,050
2005 0
2006 7,840
2007 8,770
2008 8,660
2009 5,530
2010 5,440
2011 5,390
2012 4,990
2013 5,050
2014 5,310
2015 6,020
2016 6,550
2017 6,630
2018 6,840
2019 6,810

File Clerks
Year Number
2004 4,260
2005 3,550
2006 3,250
2007 3,140
2008 3,070
2009 2,730
2010 2,700
2011 2,570
2012 2,710
2013 2,400
2014 2,300
2015 1,940
2016 1,590
2017 1,510
2018 1,290
2019 1,420

Hotel, Motel, and Resort Desk Clerks
Year Number
2004 7,300
2005 7,680
2006 7,580
2007 8,410
2008 8,520
2009 7,760
2010 7,470
2011 7,530
2012 7,760
2013 7,690
2014 8,040
2015 8,440
2016 8,950
2017 8,280
2018 9,080
2019 9,230

Interviewers, Except Eligibility and Loan
Year Number
2004 5,010
2005 5,010
2006 5,790
2007 6,020
2008 5,580
2009 4,940
2010 4,500
2011 5,110
2012 6,060
2013 6,280
2014 6,850
2015 6,430
2016 7,850
2017 8,360
2018 8,510
2019 8,440

Library Assistants, Clerical
Year Number
2004 2,670
2005 3,050
2006 3,120
2007 3,310
2008 3,180
2009 2,980
2010 2,500
2011 2,450
2012 2,310
2013 2,410
2014 2,200
2015 2,130
2016 1,880
2017 2,050
2018 1,840
2019 1,760

Loan Interviewers and Clerks
Year Number
2004 4,990
2005 5,310
2006 5,110
2007 5,970
2008 5,430
2009 5,210
2010 4,410
2011 5,030
2012 5,560
2013 6,650
2014 6,720
2015 6,860
2016 6,610
2017 6,710
2018 6,470
2019 6,500

New Accounts Clerks
Year Number
2004 2,110
2005 2,070
2006 1,850
2007 1,830
2008 2,220
2009 1,950
2010 2,180
2011 2,610
2012 3,190
2013 2,850
2014 2,270
2015 2,020
2016 1,580
2017 1,320
2018 1,040
2019 870

Order Clerks
Year Number
2004 7,690
2005 6,310
2006 6,830
2007 5,780
2008 5,260
2009 4,980
2010 4,390
2011 4,710
2012 4,410
2013 4,540
2014 4,210
2015 3,760
2016 3,790
2017 3,870
2018 3,280
2019 2,900

Human Resources Assistants, Except Payroll and Timekeeping
Year Number
2004 4,470
2005 4,140
2006 4,160
2007 4,140
2008 4,750
2009 5,050
2010 5,020
2011 5,190
2012 5,190
2013 5,260
2014 5,090
2015 5,210
2016 4,990
2017 4,800
2018 4,370
2019 3,490

Receptionists and Information Clerks
Year Number
2004 24,530
2005 26,600
2006 28,860
2007 31,110
2008 33,050
2009 32,570
2010 31,150
2011 30,580
2012 29,360
2013 28,340
2014 28,200
2015 29,510
2016 31,800
2017 32,320
2018 34,730
2019 39,080

Reservation and Transportation Ticket Agents and Travel Clerks
Year Number
2004 3,310
2005 4,430
2006 4,210
2007 4,290
2008 0
2009 2,920
2010 3,260
2011 4,180
2012 4,280
2013 3,400
2014 2,770
2015 2,890
2016 3,100
2017 2,800
2018 2,600
2019 2,650

Information and Record Clerks, All Other
Year Number
2004 4,380
2005 4,720
2006 4,710
2007 5,470
2008 5,030
2009 4,920
2010 4,690
2011 4,010
2012 3,300
2013 3,010
2014 3,450
2015 3,350
2016 3,240
2017 3,260
2018 4,430
2019 4,380

Cargo and Freight Agents
Year Number
2004 720
2005 690
2006 720
2007 890
2008 1,440
2009 1,860
2010 1,840
2011 1,800
2012 1,600
2013 1,840
2014 2,100
2015 2,360
2016 2,500
2017 2,990
2018 2,980
2019 2,790

Couriers and Messengers
Year Number
2004 1,720
2005 1,780
2006 1,980
2007 1,980
2008 2,220
2009 2,080
2010 1,800
2011 1,820
2012 1,680
2013 1,600
2014 1,420
2015 1,550
2016 1,390
2017 1,360
2018 1,460
2019 1,490

Public Safety Telecommunicators
Year Number
2004 3,030
2005 2,930
2006 3,030
2007 3,180
2008 3,330
2009 3,470
2010 3,560
2011 3,500
2012 3,610
2013 3,640
2014 3,490
2015 3,610
2016 3,550
2017 3,690
2018 3,700
2019 3,630

Dispatchers, Except Police, Fire, and Ambulance
Year Number
2004 4,190
2005 4,120
2006 4,850
2007 4,720
2008 4,650
2009 4,310
2010 4,260
2011 4,520
2012 4,540
2013 4,070
2014 4,370
2015 4,670
2016 4,710
2017 4,760
2018 4,620
2019 4,390

Meter Readers, Utilities
Year Number
2004 2,070
2005 1,920
2006 1,630
2007 1,630
2008 1,700
2009 1,510
2010 1,180
2011 1,310
2012 1,300
2013 1,240
2014 970
2015 1,070
2016 1,090
2017 1,100
2018 890
2019 830

Postal Service Clerks
Year Number
2004 2,060
2005 2,080
2006 2,230
2007 2,240
2008 2,490
2009 2,500
2010 2,230
2011 2,050
2012 1,990
2013 1,820
2014 1,820
2015 1,970
2016 2,060
2017 2,170
2018 2,080
2019 2,180

Postal Service Mail Carriers
Year Number
2004 9,810
2005 9,950
2006 10,080
2007 10,240
2008 10,640
2009 10,350
2010 9,940
2011 9,670
2012 9,480
2013 9,450
2014 9,450
2015 9,740
2016 10,360
2017 11,050
2018 11,640
2019 11,300

Postal Service Mail Sorters, Processors, and Processing Machine Operators
Year Number
2004 4,620
2005 4,600
2006 4,700
2007 4,620
2008 4,520
2009 4,100
2010 3,790
2011 3,580
2012 3,440
2013 3,250
2014 3,250
2015 3,030
2016 3,160
2017 3,220
2018 2,920
2019 2,990

Production, Planning, and Expediting Clerks
Year Number
2004 8,580
2005 8,130
2006 7,800
2007 7,110
2008 7,260
2009 7,390
2010 7,100
2011 7,220
2012 7,600
2013 7,870
2014 8,230
2015 8,020
2016 8,050
2017 8,280
2018 7,930
2019 8,140

Shipping, Receiving, and Inventory Clerks
Year Number
2004 25,340
2005 24,110
2006 23,150
2007 22,900
2008 22,960
2009 21,170
2010 20,320
2011 21,230
2012 21,280
2013 20,980
2014 20,160
2015 20,460
2016 21,500
2017 20,710
2018 19,950
2019 20,740

Weighers, Measurers, Checkers, and Samplers, Recordkeeping
Year Number
2004 3,260
2005 3,310
2006 2,990
2007 2,960
2008 3,030
2009 2,590
2010 2,360
2011 2,470
2012 2,680
2013 2,590
2014 2,230
2015 2,570
2016 2,880
2017 3,260
2018 2,190
2019 2,070

Executive Secretaries and Executive Administrative Assistants
Year Number
2004 47,550
2005 49,050
2006 47,580
2007 51,320
2008 49,560
2009 48,400
2010 39,430
2011 33,430
2012 26,770
2013 25,060
2014 22,940
2015 20,590
2016 17,810
2017 16,830
2018 14,660
2019 12,510

Legal Secretaries and Administrative Assistants
Year Number
2004 5,560
2005 5,270
2006 5,290
2007 5,170
2008 4,130
2009 3,040
2010 2,120
2011 1,970
2012 2,020
2013 1,680
2014 1,660
2015 1,690
2016 1,830
2017 1,620
2018 2,060
2019 2,560

Medical Secretaries and Administrative Assistants
Year Number
2004 14,170
2005 11,400
2006 9,470
2007 8,780
2008 8,730
2009 9,560
2010 10,080
2011 10,640
2012 10,750
2013 10,780
2014 10,640
2015 10,510
2016 13,050
2017 15,000
2018 16,020
2019 13,060

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Year Number
2004 41,350
2005 49,130
2006 53,090
2007 57,930
2008 58,170
2009 57,190
2010 59,590
2011 64,130
2012 66,790
2013 63,020
2014 59,040
2015 59,240
2016 59,480
2017 58,410
2018 55,380
2019 53,130

Data Entry Keyers
Year Number
2004 6,190
2005 6,500
2006 6,420
2007 7,600
2008 6,870
2009 6,700
2010 6,410
2011 6,530
2012 6,000
2013 5,160
2014 5,460
2015 5,500
2016 5,600
2017 4,730
2018 5,030
2019 4,630

Word Processors and Typists
Year Number
2004 1,700
2005 1,210
2006 1,810
2007 1,700
2008 1,510
2009 1,080
2010 1,080
2011 860
2012 760
2013 690
2014 720
2015 800
2016 740
2017 470
2018 300
2019 190

Desktop Publishers
Year Number
2004 610
2005 420
2006 500
2007 0
2008 1,040
2009 830
2010 540
2011 440
2012 390
2013 210
2014 220
2015 150
2016 110
2017 80
2018 110
2019 100

Insurance Claims and Policy Processing Clerks
Year Number
2004 5,240
2005 5,010
2006 5,260
2007 5,830
2008 6,190
2009 6,120
2010 5,300
2011 4,520
2012 4,760
2013 4,960
2014 4,950
2015 4,690
2016 4,830
2017 5,260
2018 4,630
2019 4,950

Mail Clerks and Mail Machine Operators, Except Postal Service
Year Number
2004 2,660
2005 2,930
2006 2,840
2007 3,280
2008 3,030
2009 2,840
2010 2,260
2011 2,480
2012 3,250
2013 3,370
2014 3,190
2015 2,980
2016 2,250
2017 1,680
2018 1,380
2019 1,380

Office Clerks, General
Year Number
2004 74,040
2005 67,130
2006 65,530
2007 62,590
2008 62,390
2009 60,010
2010 57,820
2011 56,340
2012 61,410
2013 68,750
2014 76,820
2015 82,120
2016 83,480
2017 83,080
2018 82,630
2019 84,330

Office Machine Operators, Except Computer
Year Number
2004 1,730
2005 1,890
2006 1,680
2007 1,980
2008 1,570
2009 1,570
2010 1,750
2011 1,780
2012 1,890
2013 1,750
2014 1,570
2015 2,370
2016 1,900
2017 1,960
2018 1,340
2019 1,350

Proofreaders and Copy Markers
Year Number
2004 380
2005 400
2006 320
2007 140
2008 170
2009 200
2010 240
2011 220
2012 150
2013 80
2014 70
2015 90
2016 90
2017 70
2018 50

Statistical Assistants
Year Number
2004 250
2005 260
2006 250
2007 240
2008 230
2009 190
2010 240
2011 300
2012 360
2013 330
2014 330
2015 540
2016 480
2018 310
2019 320

Office and Administrative Support Workers, All Other
Year Number
2004 3,490
2005 2,380
2006 2,860
2007 2,620
2008 3,070
2009 2,920
2012 3,370
2013 5,580
2014 7,100
2015 7,660
2016 7,010
2017 6,960
2018 7,100
2019 6,610