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Numbers of Office and Administrative Support Occupations in Maryland

Occupation group

Office and Administrative Support Occupations
Year Number
2004 394,930
2005 403,820
2006 401,630
2007 396,980
2008 387,380
2009 374,500
2010 366,940
2011 366,620
2012 369,280
2013 368,700
2014 358,380
2015 359,100
2016 367,570
2017 358,120
2018 343,330
2019 335,820

Individual occupations

First-Line Supervisors of Office and Administrative Support Workers
Year Number
2004 27,560
2005 26,570
2006 26,060
2007 26,250
2008 26,070
2009 25,790
2010 25,920
2011 26,990
2012 30,980
2013 32,040
2014 33,210
2015 36,060
2016 38,060
2017 38,470
2018 38,670
2019 37,010

Switchboard Operators, Including Answering Service
Year Number
2004 4,410
2005 4,470
2006 4,560
2007 3,680
2008 3,580
2009 3,550
2010 3,190
2011 2,640
2012 2,500
2013 2,430
2014 2,120
2015 1,490
2016 1,420
2017 1,320
2018 1,240
2019 1,120

Telephone Operators
Year Number
2004 790
2005 480
2006 500
2007 270
2008 280
2009 250
2010 630
2011 460
2012 0
2013 260
2014 240
2015 190
2016 190
2017 140
2018 140
2019 140

Communications Equipment Operators, All Other
Year Number
2004 70
2005 60
2006 50
2007 60
2008 130
2009 0
2010 130
2011 60
2012 60
2013 100
2015 30
2017 0
2018 50
2019 50

Bill and Account Collectors
Year Number
2004 11,770
2005 10,330
2006 9,130
2007 8,410
2008 9,330
2009 8,650
2010 7,870
2011 5,930
2012 4,860
2013 5,290
2014 4,940
2015 4,870
2016 4,270
2017 3,930
2018 3,630
2019 3,250

Billing and Posting Clerks
Year Number
2004 7,070
2005 7,390
2006 8,270
2007 8,580
2008 8,640
2009 8,240
2010 8,240
2011 7,720
2012 7,430
2013 7,050
2014 6,620
2015 7,440
2016 8,010
2017 7,560
2018 7,020
2019 6,980

Bookkeeping, Accounting, and Auditing Clerks
Year Number
2004 28,760
2005 28,400
2006 28,410
2007 27,840
2008 28,370
2009 27,260
2010 26,190
2011 25,760
2012 25,400
2013 25,280
2014 24,400
2015 24,500
2016 23,570
2017 22,200
2018 21,490
2019 21,410

Gambling Cage Workers
Year Number
2004 0
2006 0
2011 0
2013 110
2014 200
2015 130
2016 80
2018 230
2019 210

Payroll and Timekeeping Clerks
Year Number
2004 3,790
2005 3,320
2006 3,420
2007 3,490
2008 3,440
2009 3,230
2010 2,700
2011 2,530
2012 2,570
2013 2,760
2014 2,670
2015 3,200
2016 2,810
2017 2,770
2018 2,340
2019 2,210

Procurement Clerks
Year Number
2004 1,660
2005 1,610
2006 1,810
2007 1,890
2008 2,010
2009 2,050
2010 1,810
2011 1,540
2012 1,520
2013 1,380
2014 1,540
2015 1,660
2016 1,860
2017 1,840
2018 1,560
2019 1,560

Tellers
Year Number
2004 7,310
2005 10,950
2006 10,440
2007 10,060
2008 9,820
2009 9,780
2010 9,970
2011 9,720
2012 8,960
2013 7,950
2014 7,960
2015 8,740
2016 7,900
2017 7,800
2018 6,220
2019 5,460

Financial Clerks, All Other
Year Number
2012 780
2013 1,080
2014 970
2015 800
2016 520
2017 580
2018 560
2019 520

Brokerage Clerks
Year Number
2005 1,220
2006 1,220
2007 1,250
2008 980
2009 410
2010 460
2011 640
2012 780
2013 680
2014 630
2015 460
2016 670
2017 680
2018 1,120
2019 1,210

Correspondence Clerks
Year Number
2004 370
2005 150
2006 120
2007 80
2008 90
2009 120
2010 120
2011 160
2012 180
2013 330
2014 430
2015 450
2016 370
2017 410
2018 340
2019 340

Court, Municipal, and License Clerks
Year Number
2004 3,310
2005 3,290
2007 180
2008 0
2009 470
2010 730
2011 930
2012 680
2013 600
2014 0
2016 0
2017 710
2018 860
2019 850

Credit Authorizers, Checkers, and Clerks
Year Number
2004 1,720
2005 2,170
2006 2,350
2007 1,460
2008 900
2009 420
2010 560
2011 740
2012 520
2013 450
2014 1,030
2015 1,030
2016 950
2017 400
2018 330
2019 390

Customer Service Representatives
Year Number
2004 35,970
2005 34,830
2006 35,980
2007 39,480
2008 37,030
2009 35,920
2010 35,870
2011 39,260
2012 41,130
2013 42,040
2014 44,070
2015 44,810
2016 46,910
2017 46,520
2018 46,800
2019 45,490

Eligibility Interviewers, Government Programs
Year Number
2004 530
2005 500
2006 1,560
2007 1,390
2008 1,380
2009 1,390
2010 1,510
2011 1,410
2012 1,430
2013 1,160
2014 1,300
2015 1,500
2016 1,460
2017 1,350
2018 1,380
2019 1,470

File Clerks
Year Number
2004 4,860
2005 4,230
2006 4,270
2007 3,320
2008 3,040
2009 2,520
2010 2,400
2011 2,290
2012 2,230
2013 2,310
2014 2,260
2015 2,270
2016 1,970
2017 1,830
2018 1,500
2019 1,500

Hotel, Motel, and Resort Desk Clerks
Year Number
2004 2,400
2005 2,890
2006 2,870
2007 3,210
2008 3,190
2009 3,040
2010 3,120
2011 3,110
2012 3,010
2013 3,030
2014 3,380
2015 3,340
2016 3,400
2017 3,990
2018 3,440
2019 3,460

Interviewers, Except Eligibility and Loan
Year Number
2004 3,080
2005 3,430
2006 3,550
2007 3,850
2008 3,430
2009 3,600
2010 3,740
2011 3,160
2012 6,090
2013 5,890
2014 0
2015 0
2016 4,390
2017 4,300
2018 4,480
2019 4,520

Library Assistants, Clerical
Year Number
2004 2,420
2005 2,330
2006 2,590
2007 2,210
2008 2,350
2009 2,340
2010 1,940
2011 2,460
2012 2,270
2013 2,190
2014 1,780
2015 1,950
2016 1,710
2017 1,570
2018 1,620
2019 1,480

Loan Interviewers and Clerks
Year Number
2004 3,760
2005 4,430
2006 4,680
2007 4,450
2008 3,840
2009 3,320
2010 2,530
2011 3,060
2012 3,210
2013 3,750
2014 2,850
2015 2,500
2016 2,390
2017 2,610
2018 3,270
2019 3,080

New Accounts Clerks
Year Number
2004 1,170
2005 1,980
2006 1,790
2007 1,820
2008 1,630
2009 1,210
2010 990
2011 730
2012 920
2013 1,190
2014 1,190
2015 1,280
2016 630
2017 910
2018 670
2019 690

Order Clerks
Year Number
2004 3,000
2005 3,260
2006 3,560
2007 3,140
2008 2,970
2009 2,790
2010 2,650
2011 2,430
2012 2,150
2013 2,190
2014 2,550
2015 2,760
2016 2,410
2017 1,770
2018 1,480
2019 1,480

Human Resources Assistants, Except Payroll and Timekeeping
Year Number
2004 3,180
2005 2,970
2006 3,220
2007 3,140
2008 3,260
2009 3,190
2010 3,150
2011 3,390
2012 3,740
2013 4,040
2014 3,890
2015 3,810
2016 4,220
2017 4,300
2018 4,270
2019 3,700

Receptionists and Information Clerks
Year Number
2004 24,480
2005 25,410
2006 25,700
2007 26,560
2008 25,580
2009 24,160
2010 21,310
2011 21,140
2012 21,740
2013 21,920
2014 21,030
2015 20,260
2016 19,490
2017 18,640
2018 18,510
2019 20,310

Reservation and Transportation Ticket Agents and Travel Clerks
Year Number
2004 1,910
2005 2,090
2006 1,780
2007 1,930
2008 1,770
2009 1,370
2010 950
2011 950
2012 1,480
2013 1,840
2014 2,090
2015 2,010
2016 1,890
2017 1,480
2018 1,680
2019 1,560

Information and Record Clerks, All Other
Year Number
2004 10,940
2005 12,470
2006 7,250
2007 6,940
2008 6,590
2009 6,340
2010 6,300
2011 6,170
2012 6,530
2013 6,070
2014 5,720
2015 5,460
2016 5,400
2017 4,790
2018 4,410
2019 3,990

Cargo and Freight Agents
Year Number
2004 760
2005 590
2006 790
2007 660
2008 810
2009 840
2010 890
2011 1,080
2012 770
2013 620
2014 380
2015 540
2016 640
2017 720
2018 870
2019 740

Couriers and Messengers
Year Number
2004 1,190
2005 1,760
2006 2,090
2007 1,490
2008 1,290
2009 930
2010 1,000
2011 880
2012 820
2013 750
2014 680
2015 670
2016 770
2017 860
2018 750
2019 690

Public Safety Telecommunicators
Year Number
2004 1,370
2005 1,460
2006 1,520
2007 1,570
2008 1,510
2009 1,580
2010 1,630
2011 1,520
2012 1,150
2013 1,100
2014 1,260
2015 1,410
2016 1,450
2017 1,230
2018 1,270
2019 1,440

Dispatchers, Except Police, Fire, and Ambulance
Year Number
2004 3,200
2005 2,990
2006 3,440
2007 3,240
2008 3,120
2009 2,800
2010 3,190
2011 3,340
2012 3,520
2013 3,190
2014 3,380
2015 3,330
2016 3,350
2017 3,140
2018 3,390
2019 3,680

Meter Readers, Utilities
Year Number
2004 820
2005 640
2006 730
2007 790
2008 730
2009 510
2010 590
2011 480
2012 560
2013 340
2014 420
2015 320
2016 290
2017 160
2018 200
2019 280

Postal Service Clerks
Year Number
2004 1,760
2005 1,760
2006 1,770
2007 1,740
2008 1,680
2009 1,540
2010 1,350
2011 1,320
2012 1,330
2013 1,260
2014 1,260
2015 1,300
2016 1,380
2017 1,450
2018 1,370
2019 1,390

Postal Service Mail Carriers
Year Number
2004 6,910
2005 7,000
2006 6,930
2007 6,920
2008 7,050
2009 6,630
2010 6,470
2011 6,250
2012 6,070
2013 6,060
2014 6,060
2015 6,290
2016 6,760
2017 6,980
2018 7,180
2019 7,200

Postal Service Mail Sorters, Processors, and Processing Machine Operators
Year Number
2004 4,880
2005 4,760
2006 5,050
2007 4,670
2008 4,510
2009 3,900
2010 3,460
2011 3,280
2012 3,220
2013 3,070
2014 3,070
2015 2,730
2016 2,890
2017 2,950
2018 2,590
2019 2,380

Production, Planning, and Expediting Clerks
Year Number
2004 4,760
2005 5,120
2006 5,250
2007 4,660
2008 3,980
2009 3,530
2010 3,490
2011 3,410
2012 3,450
2013 3,550
2014 3,500
2015 3,920
2016 4,390
2017 4,680
2018 4,640
2019 4,280

Shipping, Receiving, and Inventory Clerks
Year Number
2004 10,560
2005 10,690
2006 11,160
2007 10,570
2008 11,030
2009 11,020
2010 10,680
2011 10,380
2012 9,820
2013 9,890
2014 9,340
2015 10,000
2016 9,300
2017 9,790
2018 8,120
2019 9,020

Weighers, Measurers, Checkers, and Samplers, Recordkeeping
Year Number
2004 720
2005 690
2006 860
2007 570
2008 500
2009 600
2010 660
2011 630
2012 610
2013 530
2014 690
2015 650
2016 740
2017 650
2018 740
2019 780

Executive Secretaries and Executive Administrative Assistants
Year Number
2004 29,080
2005 26,450
2006 25,460
2007 24,980
2008 23,190
2009 24,110
2010 21,300
2011 20,580
2012 17,000
2013 15,860
2014 12,970
2015 10,790
2016 9,760
2017 9,540
2018 9,690
2019 9,070

Legal Secretaries and Administrative Assistants
Year Number
2004 3,340
2005 4,060
2006 4,770
2007 3,630
2008 3,270
2009 2,940
2010 3,410
2011 3,120
2012 3,060
2013 3,090
2014 3,640
2015 3,610
2016 3,290
2017 2,640
2018 2,360
2019 2,490

Medical Secretaries and Administrative Assistants
Year Number
2004 7,660
2005 6,710
2006 7,760
2007 8,630
2008 10,130
2009 10,180
2010 10,670
2011 10,130
2012 11,230
2013 12,270
2014 13,330
2015 13,040
2016 11,850
2017 11,180
2018 11,560
2019 10,680

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Year Number
2004 40,580
2005 39,780
2006 37,840
2007 38,180
2008 37,850
2009 34,500
2010 37,790
2011 44,200
2012 54,080
2013 59,670
2014 61,670
2015 61,960
2016 61,760
2017 58,670
2018 56,670
2019 54,130

Data Entry Keyers
Year Number
2004 6,080
2005 6,280
2006 6,710
2007 6,090
2008 4,760
2009 3,970
2010 3,580
2011 3,620
2012 4,150
2013 4,180
2014 4,490
2015 4,150
2016 4,130
2017 3,440
2018 2,810
2019 2,850

Word Processors and Typists
Year Number
2004 2,890
2005 2,510
2006 3,160
2007 2,580
2008 2,630
2009 2,950
2010 3,120
2011 2,750
2012 2,230
2013 1,380
2014 1,040
2015 960
2016 750
2017 760
2018 590
2019 550

Desktop Publishers
Year Number
2004 630
2005 620
2006 610
2007 670
2008 620
2009 560
2010 530
2011 570
2012 430
2013 370
2014 280
2015 460
2016 490
2017 450
2018 380
2019 320

Insurance Claims and Policy Processing Clerks
Year Number
2004 3,020
2005 3,400
2006 3,570
2007 3,420
2008 2,880
2009 3,050
2010 3,380
2011 3,260
2012 2,880
2013 2,720
2014 2,570
2015 2,790
2016 2,580
2017 2,810
2018 2,720
2019 2,480

Mail Clerks and Mail Machine Operators, Except Postal Service
Year Number
2004 4,300
2005 3,960
2006 3,420
2007 3,580
2008 3,830
2009 3,470
2010 3,070
2011 2,960
2012 2,740
2013 2,230
2014 2,310
2015 2,240
2016 2,070
2017 1,810
2018 1,810
2019 1,790

Office Clerks, General
Year Number
2004 56,280
2005 63,950
2006 64,760
2007 66,100
2008 65,350
2009 67,020
2010 64,390
2011 59,000
2012 49,670
2013 44,500
2014 41,440
2015 39,970
2016 46,300
2017 45,690
2018 39,910
2019 38,670

Office Machine Operators, Except Computer
Year Number
2004 1,650
2005 1,430
2006 1,660
2007 1,450
2008 1,520
2009 1,440
2010 1,150
2011 1,110
2012 1,170
2013 910
2014 840
2015 850
2016 1,600
2017 1,650
2018 0
2019 970

Proofreaders and Copy Markers
Year Number
2004 340
2005 200
2006 180
2007 180
2008 230
2009 540
2010 730
2011 220
2012 260
2013 280
2014 220
2015 330
2016 310
2017 290
2018 90
2019 80

Statistical Assistants
Year Number
2004 380
2005 390
2006 360
2007 370
2008 350
2009 230
2010 290
2011 360
2012 350
2013 280
2014 180
2015 210
2016 240
2017 220
2018 220
2019 170

Office and Administrative Support Workers, All Other
Year Number
2004 5,480
2005 5,390
2006 6,640
2007 5,300
2008 4,860
2009 4,250
2012 5,560
2013 5,190
2014 4,290
2015 3,580
2016 3,530
2017 3,490
2018 4,090
2019 4,250