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Numbers of Office and Administrative Support Occupations in Illinois

Occupation group

Office and Administrative Support Occupations
Year Number
2004 918,530
2005 905,480
2006 921,160
2007 911,570
2008 909,700
2009 844,770
2010 800,240
2011 790,530
2012 799,140
2013 802,640
2014 808,190
2015 820,040
2016 808,450
2017 786,860
2018 779,400
2019 785,870

Individual occupations

First-Line Supervisors of Office and Administrative Support Workers
Year Number
2004 62,760
2005 53,440
2006 50,730
2007 49,740
2008 49,730
2009 48,930
2010 45,040
2011 45,680
2012 45,560
2013 44,020
2014 46,460
2015 46,670
2016 44,280
2017 40,580
2018 40,540
2019 46,740

Switchboard Operators, Including Answering Service
Year Number
2004 9,290
2005 9,910
2006 8,320
2007 7,410
2008 7,190
2009 6,810
2010 7,310
2011 7,860
2012 7,680
2013 6,230
2014 4,180
2015 3,560
2016 3,230
2017 3,210
2018 3,100
2019 2,630

Telephone Operators
Year Number
2004 1,630
2005 1,300
2006 1,220
2007 610
2008 540
2009 510
2010 0
2011 290
2012 210
2013 470
2014 650
2015 670
2016 590
2017 390
2018 210
2019 120

Communications Equipment Operators, All Other
Year Number
2004 40
2005 360
2006 380
2007 320
2008 250
2009 240
2010 170
2011 160
2012 120
2013 130
2014 100
2015 100
2016 130
2017 90
2018 100
2019 40

Bill and Account Collectors
Year Number
2004 22,360
2005 21,610
2006 20,800
2007 18,740
2008 17,860
2009 15,430
2010 14,480
2011 14,820
2012 16,880
2013 16,030
2014 14,740
2015 12,180
2016 11,920
2017 11,050
2018 9,780
2019 8,850

Billing and Posting Clerks
Year Number
2004 18,420
2005 19,170
2006 22,150
2007 21,310
2008 21,360
2009 19,160
2010 18,470
2011 18,010
2012 16,150
2013 16,590
2014 15,820
2015 15,660
2016 15,190
2017 15,910
2018 16,160
2019 16,090

Bookkeeping, Accounting, and Auditing Clerks
Year Number
2004 73,840
2005 79,080
2006 79,770
2007 74,590
2008 70,520
2009 63,980
2010 58,830
2011 55,190
2012 53,690
2013 54,500
2014 55,280
2015 57,170
2016 55,350
2017 52,390
2018 50,800
2019 55,900

Gambling Cage Workers
Year Number
2004 1,560
2005 1,530
2006 1,470
2007 570
2008 520
2009 520
2010 400
2011 340
2012 340
2013 250
2014 240
2015 320
2016 380
2017 370
2018 250
2019 210

Payroll and Timekeeping Clerks
Year Number
2004 8,720
2005 9,090
2006 9,020
2007 8,590
2008 9,910
2009 9,420
2010 8,790
2011 7,050
2012 6,830
2013 6,620
2014 6,280
2015 6,110
2016 5,200
2017 4,730
2018 4,240
2019 4,280

Procurement Clerks
Year Number
2004 2,700
2005 2,390
2006 2,560
2007 2,650
2008 2,770
2009 2,520
2010 2,370
2011 2,400
2012 2,760
2013 2,590
2014 2,530
2015 2,410
2016 2,490
2017 2,590
2018 2,520
2019 2,190

Tellers
Year Number
2004 25,010
2005 28,250
2006 29,280
2007 29,490
2008 29,980
2009 27,680
2010 26,770
2011 25,850
2012 25,910
2013 25,040
2014 23,210
2015 22,010
2016 20,870
2017 19,850
2018 18,530
2019 18,720

Financial Clerks, All Other
Year Number
2012 1,600
2013 2,270
2014 2,420
2015 1,890
2016 1,250
2017 950
2018 710
2019 500

Brokerage Clerks
Year Number
2004 5,770
2005 5,350
2006 4,980
2007 4,710
2008 4,210
2009 4,050
2010 3,450
2011 3,460
2012 3,660
2013 3,530
2014 3,520
2015 3,410
2016 3,380
2017 2,810
2018 2,680
2019 2,200

Correspondence Clerks
Year Number
2004 900
2005 750
2006 620
2007 620
2008 470
2009 450
2010 330
2011 430
2012 1,880
2013 320
2014 270
2015 320
2016 210
2017 160
2018 200
2019 290

Court, Municipal, and License Clerks
Year Number
2004 2,460
2005 2,170
2006 2,520
2007 2,670
2008 3,150
2009 2,120
2010 1,970
2011 2,460
2012 5,290
2013 4,210
2014 3,610
2015 4,920
2016 5,340
2017 5,740
2018 5,740
2019 5,360

Credit Authorizers, Checkers, and Clerks
Year Number
2004 3,240
2005 2,970
2006 3,390
2007 2,530
2008 2,630
2009 1,840
2010 2,280
2011 2,500
2012 3,000
2013 2,230
2014 1,760
2015 1,290
2016 740
2017 670
2018 490
2019 430

Customer Service Representatives
Year Number
2004 93,430
2005 92,250
2006 94,660
2007 92,120
2008 96,230
2009 96,280
2010 96,940
2011 101,120
2012 107,290
2013 113,510
2014 117,520
2015 120,210
2016 121,130
2017 115,640
2018 120,270
2019 122,490

Eligibility Interviewers, Government Programs
Year Number
2004 810
2005 610
2006 1,880
2007 800
2008 960
2009 1,090
2010 1,090
2011 880
2012 7,780
2013 1,470
2014 1,680
2015 2,020
2016 2,080
2017 0
2018 0
2019 0

File Clerks
Year Number
2004 10,850
2005 10,200
2006 9,710
2007 9,390
2008 8,960
2009 7,230
2010 6,320
2011 5,650
2012 4,830
2013 4,450
2014 4,170
2015 4,130
2016 4,080
2017 4,080
2018 3,570
2019 3,390

Hotel, Motel, and Resort Desk Clerks
Year Number
2004 5,180
2005 5,520
2006 5,940
2007 6,130
2008 6,560
2009 6,110
2010 5,790
2011 6,030
2012 7,260
2013 7,170
2014 7,270
2015 6,730
2016 6,650
2017 6,410
2018 7,760
2019 8,310

Interviewers, Except Eligibility and Loan
Year Number
2004 5,390
2005 5,400
2006 5,550
2007 5,710
2008 5,420
2009 4,300
2010 3,750
2011 3,750
2012 3,330
2013 3,610
2014 3,400
2015 4,900
2016 4,250
2017 4,560
2018 5,130
2019 6,210

Library Assistants, Clerical
Year Number
2004 5,230
2005 0
2006 6,370
2007 6,860
2008 8,070
2009 8,340
2010 7,470
2011 7,650
2012 7,230
2013 7,020
2014 5,690
2015 6,030
2016 6,890
2017 7,170
2018 5,950
2019 5,320

Loan Interviewers and Clerks
Year Number
2004 4,960
2005 7,490
2006 8,370
2007 9,970
2008 9,100
2009 9,070
2010 7,770
2011 7,590
2012 7,620
2013 9,710
2014 9,570
2015 9,720
2016 8,740
2017 7,920
2018 8,450
2019 8,990

New Accounts Clerks
Year Number
2004 4,890
2005 4,860
2006 5,260
2007 6,690
2008 7,030
2009 6,160
2010 4,800
2011 3,720
2012 2,850
2013 2,260
2014 2,400
2015 3,030
2016 3,530
2017 3,200
2018 2,710
2019 2,260

Order Clerks
Year Number
2004 14,880
2005 12,200
2006 12,250
2007 12,670
2008 11,090
2009 9,370
2010 7,370
2011 7,530
2012 7,450
2013 7,070
2014 6,450
2015 7,190
2016 7,370
2017 5,890
2018 4,820
2019 3,630

Human Resources Assistants, Except Payroll and Timekeeping
Year Number
2004 7,820
2005 7,170
2006 6,600
2007 6,260
2008 6,160
2009 5,400
2010 5,050
2011 4,940
2012 4,970
2013 4,830
2014 4,380
2015 4,470
2016 3,660
2017 3,470
2018 3,070
2019 3,220

Receptionists and Information Clerks
Year Number
2004 48,910
2005 49,800
2006 52,940
2007 51,770
2008 51,260
2009 45,740
2010 40,680
2011 36,570
2012 36,190
2013 35,870
2014 37,660
2015 38,770
2016 40,010
2017 40,690
2018 39,890
2019 41,880

Reservation and Transportation Ticket Agents and Travel Clerks
Year Number
2004 6,370
2005 5,660
2006 5,230
2007 6,480
2008 6,360
2009 5,430
2010 4,420
2011 5,290
2012 4,970
2013 5,360
2014 4,310
2015 5,070
2016 5,500
2017 6,250
2018 5,600
2019 6,300

Information and Record Clerks, All Other
Year Number
2004 10,400
2005 11,140
2006 8,790
2007 8,570
2008 6,750
2009 5,310
2010 6,080
2011 6,980
2012 6,700
2013 4,820
2014 4,880
2015 5,040
2016 4,540
2017 3,140
2018 2,120
2019 2,050

Cargo and Freight Agents
Year Number
2005 4,310
2006 5,930
2007 6,490
2008 7,100
2009 6,990
2010 6,280
2011 7,230
2012 6,860
2013 6,760
2014 5,480
2015 6,240
2016 5,330
2017 5,000
2018 4,280
2019 5,300

Couriers and Messengers
Year Number
2004 6,150
2005 4,060
2006 3,800
2007 3,640
2008 4,270
2009 4,190
2010 3,480
2011 3,540
2012 2,860
2013 2,500
2014 2,330
2015 2,370
2016 2,490
2017 2,580
2018 2,060
2019 2,280

Public Safety Telecommunicators
Year Number
2004 4,200
2005 4,690
2006 4,390
2007 4,040
2008 4,160
2009 3,840
2010 3,860
2011 3,530
2012 3,460
2013 3,960
2014 3,780
2015 3,970
2016 3,770
2017 3,620
2018 3,530
2019 3,560

Dispatchers, Except Police, Fire, and Ambulance
Year Number
2004 6,000
2005 7,120
2006 8,610
2007 8,590
2008 7,850
2009 7,730
2010 7,440
2011 7,680
2012 7,850
2013 7,950
2014 8,230
2015 7,570
2016 7,090
2017 7,210
2018 6,750
2019 7,400

Meter Readers, Utilities
Year Number
2004 2,090
2005 2,260
2006 1,740
2007 1,850
2008 1,460
2009 1,530
2010 1,490
2011 1,510
2012 1,200
2013 1,240
2014 1,340
2015 1,410
2016 1,100
2017 1,140
2018 850
2019 1,090

Postal Service Clerks
Year Number
2004 3,060
2005 3,030
2006 3,100
2007 3,090
2008 3,090
2009 2,920
2010 2,700
2011 2,660
2012 2,880
2013 2,980
2014 2,980
2015 3,080
2016 3,270
2017 3,240
2018 3,080
2019 3,150

Postal Service Mail Carriers
Year Number
2004 16,550
2005 16,660
2006 16,450
2007 16,540
2008 16,900
2009 16,180
2010 15,660
2011 15,190
2012 14,580
2013 14,800
2014 14,800
2015 14,840
2016 15,300
2017 15,490
2018 15,730
2019 15,520

Postal Service Mail Sorters, Processors, and Processing Machine Operators
Year Number
2004 12,660
2005 12,250
2006 11,580
2007 11,500
2008 10,500
2009 9,310
2010 7,960
2011 7,600
2012 7,300
2013 6,740
2014 6,740
2015 6,190
2016 6,010
2017 6,180
2018 5,710
2019 5,510

Production, Planning, and Expediting Clerks
Year Number
2004 13,670
2005 13,500
2006 12,500
2007 12,620
2008 12,690
2009 11,570
2010 10,320
2011 9,470
2012 9,670
2013 10,480
2014 11,560
2015 12,390
2016 13,300
2017 15,170
2018 15,660
2019 15,030

Shipping, Receiving, and Inventory Clerks
Year Number
2004 35,840
2005 37,270
2006 37,720
2007 37,840
2008 37,680
2009 33,540
2010 29,780
2011 30,730
2012 31,350
2013 31,090
2014 30,470
2015 31,580
2016 31,500
2017 31,420
2018 32,710
2019 37,650

Weighers, Measurers, Checkers, and Samplers, Recordkeeping
Year Number
2004 4,050
2005 3,620
2006 3,590
2007 3,110
2008 2,600
2009 1,890
2010 1,900
2011 2,280
2012 2,780
2013 2,790
2014 2,810
2015 2,380
2016 1,950
2017 1,480
2018 1,810
2019 1,940

Executive Secretaries and Executive Administrative Assistants
Year Number
2004 69,410
2005 72,470
2006 71,510
2007 72,950
2008 72,000
2009 65,050
2010 58,400
2011 47,120
2012 42,420
2013 40,600
2014 39,760
2015 38,440
2016 36,590
2017 33,050
2018 30,140
2019 27,980

Legal Secretaries and Administrative Assistants
Year Number
2004 12,200
2005 13,060
2006 14,080
2007 15,250
2008 14,510
2009 14,020
2010 13,040
2011 12,070
2012 10,170
2013 9,560
2014 8,390
2015 9,450
2016 9,270
2017 10,080
2018 7,880
2019 8,000

Medical Secretaries and Administrative Assistants
Year Number
2004 11,890
2005 11,740
2006 13,690
2007 14,600
2008 14,410
2009 13,070
2010 11,480
2011 11,050
2012 11,310
2013 12,960
2014 12,920
2015 12,610
2016 14,190
2017 13,700
2018 16,260
2019 16,740

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Year Number
2004 78,380
2005 74,610
2006 72,420
2007 69,590
2008 70,410
2009 64,230
2010 63,780
2011 69,570
2012 74,580
2013 73,560
2014 74,940
2015 81,380
2016 84,550
2017 78,230
2018 67,780
2019 62,420

Data Entry Keyers
Year Number
2004 15,650
2005 14,160
2006 14,330
2007 17,020
2008 15,520
2009 12,020
2010 9,430
2011 7,700
2012 7,540
2013 8,830
2014 9,420
2015 9,860
2016 9,140
2017 8,760
2018 8,140
2019 7,350

Word Processors and Typists
Year Number
2004 4,850
2005 3,450
2006 2,640
2007 1,810
2008 1,910
2009 1,890
2010 1,800
2011 1,720
2012 1,380
2013 1,300
2014 1,220
2015 970
2016 580
2017 370
2018 270
2019 310

Desktop Publishers
Year Number
2004 2,260
2005 2,180
2006 2,280
2007 1,780
2008 1,660
2009 1,330
2010 1,090
2011 980
2012 890
2013 690
2014 880
2015 1,000
2016 1,030
2017 470
2018 820
2019 600

Insurance Claims and Policy Processing Clerks
Year Number
2004 11,320
2005 8,990
2006 8,380
2007 8,410
2008 9,710
2009 10,020
2010 10,530
2011 9,960
2012 10,920
2013 12,040
2014 11,420
2015 10,960
2016 9,850
2017 10,010
2018 9,800
2019 10,490

Mail Clerks and Mail Machine Operators, Except Postal Service
Year Number
2004 7,580
2005 8,480
2006 7,880
2007 7,230
2008 6,660
2009 6,160
2010 5,700
2011 5,180
2012 4,570
2013 5,280
2014 5,690
2015 5,190
2016 5,480
2017 5,600
2018 6,630
2019 5,500

Office Clerks, General
Year Number
2004 113,740
2005 112,090
2006 113,710
2007 111,640
2008 113,080
2009 111,490
2010 119,350
2011 127,760
2012 128,770
2013 138,650
2014 142,970
2015 142,980
2016 140,700
2017 152,210
2018 165,970
2019 161,770

Office Machine Operators, Except Computer
Year Number
2004 4,900
2005 4,090
2006 4,700
2007 3,650
2008 3,260
2009 2,270
2010 2,370
2011 2,690
2012 2,320
2013 2,350
2014 1,920
2015 1,660
2016 1,230
2017 1,130
2018 1,130
2019 1,740

Proofreaders and Copy Markers
Year Number
2004 870
2005 660
2006 520
2007 670
2008 600
2009 710
2010 550
2011 540
2012 440
2013 430
2014 490
2015 500
2016 490
2017 460
2018 450
2019 410

Statistical Assistants
Year Number
2004 400
2005 390
2006 430
2007 300
2008 400
2009 480
2010 560
2011 690
2012 530
2013 850
2014 760
2015 650
2016 660
2017 600
2018 640
2019 630

Office and Administrative Support Workers, All Other
Year Number
2004 22,990
2005 20,670
2006 24,420
2007 29,390
2008 32,230
2009 28,850
2012 12,480
2013 12,070
2014 16,440
2015 16,370
2016 14,600
2017 9,750
2018 5,930
2019 4,900