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Numbers of Office and Administrative Support Occupations in Boston-Cambridge-Nashua, MA-NH

Occupation group

Office and Administrative Support Occupations
Year Number
2005 347,710
2006 378,080
2007 385,600
2008 384,630
2009 366,700
2010 349,110
2011 346,260
2012 343,890
2013 345,330
2014 342,690
2015 334,880
2016 341,260
2017 348,010
2018 347,400
2019 345,590

Individual occupations

First-Line Supervisors of Office and Administrative Support Workers
Year Number
2005 23,150
2006 25,290
2007 25,900
2008 27,530
2009 27,590
2010 27,120
2011 26,820
2012 26,850
2013 27,350
2014 28,000
2015 29,060
2016 29,630
2017 30,370
2018 30,870
2019 31,350

Switchboard Operators, Including Answering Service
Year Number
2005 3,580
2006 3,700
2007 3,280
2008 2,890
2009 2,350
2010 2,430
2011 2,510
2012 2,700
2013 2,410
2014 2,250
2015 1,950
2016 1,640
2017 1,370
2018 1,210
2019 920

Telephone Operators
Year Number
2005 0
2006 420
2007 210
2008 0
2009 220
2010 140
2011 180
2012 210
2013 300
2014 280
2015 180
2016 140
2017 130
2018 120
2019 130

Communications Equipment Operators, All Other
Year Number
2007 50
2008 50
2012 160
2013 160
2014 170

Bill and Account Collectors
Year Number
2005 6,450
2006 0
2007 7,690
2008 6,870
2009 5,770
2010 4,970
2011 5,470
2012 5,610
2013 5,500
2014 5,900
2015 0
2016 5,570
2017 5,090
2018 4,560
2019 3,820

Billing and Posting Clerks
Year Number
2005 10,100
2006 10,280
2007 10,840
2008 10,490
2009 9,510
2010 8,460
2011 8,050
2012 8,750
2013 8,670
2014 8,460
2015 7,820
2016 7,350
2017 7,750
2018 6,670
2019 7,150

Bookkeeping, Accounting, and Auditing Clerks
Year Number
2005 33,540
2006 36,410
2007 36,970
2008 37,100
2009 34,550
2010 32,380
2011 30,940
2012 29,250
2013 29,710
2014 28,950
2015 31,450
2016 32,310
2017 34,940
2018 34,480
2019 33,730

Gambling Cage Workers
Year Number
2009 250

Payroll and Timekeeping Clerks
Year Number
2005 4,230
2006 4,420
2007 4,220
2008 3,780
2009 3,380
2010 3,250
2011 3,210
2012 3,190
2013 3,220
2014 3,190
2015 3,380
2016 3,070
2017 3,170
2018 2,820
2019 2,560

Procurement Clerks
Year Number
2005 1,380
2006 1,450
2007 1,670
2008 1,580
2009 1,490
2010 1,140
2011 1,070
2012 1,200
2013 1,310
2014 1,300
2015 1,020
2016 1,020
2017 940
2018 1,060
2019 930

Tellers
Year Number
2005 10,190
2006 11,340
2007 10,980
2008 10,190
2009 9,330
2010 8,140
2011 8,070
2012 8,220
2013 8,050
2014 7,290
2015 6,580
2016 6,610
2017 6,520
2018 7,850
2019 7,520

Financial Clerks, All Other
Year Number
2012 490
2013 510
2014 570
2015 790
2016 690
2017 670
2018 390
2019 360

Brokerage Clerks
Year Number
2005 1,890
2006 3,050
2007 3,890
2008 4,370
2009 3,800
2010 2,930
2011 2,780
2012 1,900
2013 2,190
2014 2,180
2015 1,960
2016 1,860
2017 2,150
2018 1,720
2019 1,630

Correspondence Clerks
Year Number
2005 430
2006 500
2007 520
2008 460
2009 270
2010 200
2011 170
2012 130
2013 110
2014 100
2015 130
2016 200
2017 290
2018 270
2019 220

Court, Municipal, and License Clerks
Year Number
2005 590
2006 680
2007 1,180
2008 0
2009 0
2010 0
2011 870
2012 1,130
2013 1,270
2014 1,320
2015 1,900
2016 1,770
2017 1,940
2018 2,160
2019 2,250

Credit Authorizers, Checkers, and Clerks
Year Number
2005 650
2006 710
2007 550
2008 490
2009 630
2010 830
2011 900
2012 730
2013 400
2014 330
2015 350
2016 400
2017 440
2018 470
2019 380

Customer Service Representatives
Year Number
2005 40,340
2006 42,830
2007 43,900
2008 44,410
2009 43,580
2010 38,010
2011 40,010
2012 40,910
2013 42,860
2014 43,050
2015 46,910
2016 49,190
2017 51,180
2018 51,970
2019 52,680

Eligibility Interviewers, Government Programs
Year Number
2005 1,150
2006 1,780
2007 1,600
2008 0
2009 1,360
2010 1,290
2011 1,320
2012 1,260
2013 1,180
2014 1,170
2015 2,400
2016 2,340
2017 2,200
2018 2,260
2019 2,090

File Clerks
Year Number
2005 3,880
2006 3,780
2007 3,930
2008 3,520
2009 3,100
2010 2,500
2011 2,600
2012 2,100
2013 1,890
2014 1,810
2015 1,860
2016 1,810
2017 1,650
2018 1,430
2019 1,160

Hotel, Motel, and Resort Desk Clerks
Year Number
2005 2,260
2006 2,280
2007 2,300
2008 2,360
2009 1,920
2010 1,810
2011 2,200
2012 2,410
2013 2,600
2014 2,370
2015 2,430
2016 2,320
2017 2,520
2018 2,630
2019 2,660

Interviewers, Except Eligibility and Loan
Year Number
2005 3,730
2006 4,330
2007 0
2008 4,280
2009 3,880
2010 3,660
2011 3,070
2012 2,380
2013 2,200
2014 2,020
2015 1,970
2016 2,170
2017 2,010
2018 2,360
2019 2,570

Library Assistants, Clerical
Year Number
2005 0
2006 2,300
2007 2,350
2008 2,300
2009 0
2010 2,370
2011 2,260
2012 2,230
2013 2,330
2014 2,280
2015 1,800
2016 1,750
2017 1,670
2018 1,380
2019 1,470

Loan Interviewers and Clerks
Year Number
2005 2,300
2006 3,060
2007 3,110
2008 2,480
2009 2,320
2010 2,220
2011 2,480
2012 2,110
2013 0
2014 0
2015 0
2016 2,260
2017 1,780
2018 1,970
2019 1,870

New Accounts Clerks
Year Number
2005 700
2006 1,230
2007 1,220
2008 1,310
2009 1,210
2010 1,310
2011 1,180
2012 1,220
2013 940
2014 960
2015 690
2016 610
2017 520
2018 640
2019 740

Order Clerks
Year Number
2005 0
2006 0
2007 3,710
2008 3,390
2009 2,600
2010 2,900
2011 3,320
2012 3,510
2013 3,220
2014 2,700
2015 2,780
2016 2,330
2017 2,220
2018 1,740
2019 1,810

Human Resources Assistants, Except Payroll and Timekeeping
Year Number
2005 2,940
2006 2,660
2007 2,540
2008 2,460
2009 2,620
2010 2,500
2011 2,500
2012 2,630
2013 2,510
2014 2,490
2015 1,950
2016 1,860
2017 1,910
2018 1,870
2019 1,790

Receptionists and Information Clerks
Year Number
2005 18,270
2006 19,840
2007 19,030
2008 17,240
2009 15,870
2010 15,150
2011 14,980
2012 14,880
2013 14,220
2014 15,080
2015 14,990
2016 15,770
2017 15,850
2018 16,500
2019 17,250

Reservation and Transportation Ticket Agents and Travel Clerks
Year Number
2005 2,070
2006 2,160
2007 2,100
2008 2,620
2009 2,620
2010 2,360
2011 2,170
2012 2,410
2013 2,580
2014 2,590
2015 2,380
2016 2,710
2017 2,890
2018 2,760
2019 1,920

Information and Record Clerks, All Other
Year Number
2005 3,890
2006 0
2007 0
2008 2,710
2009 2,430
2010 2,400
2011 0
2012 1,810
2013 1,480
2014 1,470
2015 1,630
2016 1,390
2017 1,310
2018 1,330
2019 1,500

Cargo and Freight Agents
Year Number
2005 1,130
2006 1,190
2007 1,050
2008 1,310
2009 1,100
2010 1,070
2011 1,030
2012 940
2013 830
2014 670
2015 790
2016 1,110
2017 1,170
2018 1,180
2019 1,280

Couriers and Messengers
Year Number
2005 1,770
2006 1,910
2007 2,230
2008 1,510
2009 1,890
2010 1,740
2011 2,040
2012 1,700
2013 2,200
2014 2,010
2015 1,520
2016 1,550
2017 1,610
2018 1,920
2019 1,600

Public Safety Telecommunicators
Year Number
2005 1,890
2006 1,940
2007 1,770
2008 1,720
2009 2,100
2010 1,990
2011 1,960
2012 1,900
2013 2,030
2014 1,990
2015 1,790
2016 1,790
2017 1,700
2018 1,720
2019 1,640

Dispatchers, Except Police, Fire, and Ambulance
Year Number
2005 2,600
2006 2,630
2007 2,830
2008 2,990
2009 2,740
2010 2,820
2011 2,390
2012 2,500
2013 2,430
2014 2,650
2015 2,800
2016 2,710
2017 2,990
2018 2,840
2019 2,940

Meter Readers, Utilities
Year Number
2005 550
2006 330
2007 540
2008 690
2009 960
2010 590
2011 690
2012 590
2013 580
2014 360
2015 460
2016 420
2017 430
2018 420
2019 420

Postal Service Clerks
Year Number
2005 1,920
2006 1,850
2007 1,770
2008 1,740
2009 1,650
2010 1,520
2011 1,480
2012 1,560
2013 1,430
2014 1,430
2015 1,490
2016 1,570
2017 1,590
2018 1,450
2019 1,510

Postal Service Mail Carriers
Year Number
2005 6,980
2006 6,810
2007 6,730
2008 6,970
2009 6,660
2010 6,390
2011 6,170
2012 5,890
2013 5,660
2014 5,660
2015 5,770
2016 5,790
2017 5,980
2018 5,920
2019 5,730

Postal Service Mail Sorters, Processors, and Processing Machine Operators
Year Number
2005 3,840
2006 3,650
2007 3,490
2008 3,130
2009 2,690
2010 2,420
2011 2,430
2012 2,350
2013 2,130
2014 2,130
2015 2,130
2016 2,110
2017 2,120
2018 2,030
2019 2,010

Production, Planning, and Expediting Clerks
Year Number
2005 0
2006 5,140
2007 4,850
2008 5,310
2009 4,840
2010 5,010
2011 5,180
2012 5,250
2013 5,120
2014 4,970
2015 0
2016 0
2017 4,580
2018 5,300
2019 6,100

Shipping, Receiving, and Inventory Clerks
Year Number
2005 14,130
2006 13,990
2007 14,530
2008 13,670
2009 12,520
2010 12,060
2011 13,310
2012 14,010
2013 14,200
2014 12,770
2015 11,500
2016 10,700
2017 9,840
2018 9,920
2019 9,990

Weighers, Measurers, Checkers, and Samplers, Recordkeeping
Year Number
2005 920
2006 840
2007 720
2008 800
2009 850
2010 800
2011 770
2012 760
2013 770
2014 930
2015 750
2016 630
2017 610
2018 630
2019 650

Executive Secretaries and Executive Administrative Assistants
Year Number
2005 36,210
2006 37,080
2007 36,190
2008 35,820
2009 33,420
2010 30,210
2011 26,010
2012 21,910
2013 20,840
2014 21,570
2015 20,210
2016 18,400
2017 17,050
2018 17,240
2019 18,630

Legal Secretaries and Administrative Assistants
Year Number
2005 6,050
2006 5,550
2007 4,690
2008 5,370
2009 4,890
2010 5,060
2011 4,410
2012 4,540
2013 4,680
2014 4,600
2015 4,020
2016 3,240
2017 3,090
2018 3,000
2019 3,580

Medical Secretaries and Administrative Assistants
Year Number
2005 0
2006 14,850
2007 14,180
2008 13,960
2009 15,170
2010 15,450
2011 15,010
2012 13,100
2013 14,900
2014 14,770
2015 16,830
2016 16,590
2017 19,060
2018 19,630
2019 19,330

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Year Number
2005 30,030
2006 29,110
2007 28,700
2008 31,290
2009 30,880
2010 31,290
2011 31,670
2012 35,580
2013 37,360
2014 36,590
2015 35,000
2016 33,890
2017 34,160
2018 33,260
2019 33,390

Data Entry Keyers
Year Number
2005 0
2006 5,130
2007 5,260
2008 0
2009 0
2010 0
2011 3,160
2012 3,090
2013 3,110
2014 3,020
2015 2,600
2016 2,810
2017 2,590
2018 2,390
2019 2,350

Word Processors and Typists
Year Number
2005 1,750
2006 1,500
2007 1,150
2008 1,140
2009 940
2010 1,040
2011 970
2012 980
2013 880
2014 870
2015 530
2016 590
2017 530
2018 470
2019 470

Desktop Publishers
Year Number
2005 1,290
2006 0
2007 0
2008 1,380
2009 730
2010 740
2011 780
2012 610
2013 470
2014 280
2015 330
2016 310
2017 330
2018 260
2019 260

Insurance Claims and Policy Processing Clerks
Year Number
2005 4,180
2006 4,390
2007 4,890
2008 5,650
2009 5,370
2010 5,920
2011 5,370
2012 5,330
2013 4,730
2014 4,630
2015 4,600
2016 4,540
2017 4,190
2018 4,590
2019 4,070

Mail Clerks and Mail Machine Operators, Except Postal Service
Year Number
2005 3,200
2006 3,220
2007 3,090
2008 3,130
2009 3,230
2010 3,090
2011 2,510
2012 1,840
2013 1,690
2014 1,620
2015 1,710
2016 1,800
2017 1,980
2018 1,510
2019 1,550

Office Clerks, General
Year Number
2005 48,730
2006 46,560
2007 48,000
2008 46,640
2009 46,500
2010 44,420
2011 44,610
2012 43,410
2013 44,500
2014 45,560
2015 46,460
2016 47,070
2017 44,650
2018 45,010
2019 42,550

Office Machine Operators, Except Computer
Year Number
2005 1,610
2006 1,880
2007 1,840
2008 2,100
2009 1,470
2010 1,760
2011 1,620
2012 1,770
2013 1,680
2014 1,530
2015 1,510
2016 1,340
2017 1,030
2018 710
2019 720

Proofreaders and Copy Markers
Year Number
2005 840
2006 630
2007 660
2008 410
2009 350
2010 290
2011 520
2012 700
2013 720
2014 460
2015 320
2016 280
2017 300
2018 290
2019 300

Statistical Assistants
Year Number
2005 380
2006 480
2007 450
2008 390
2009 390
2010 310
2011 460
2012 670
2013 760
2014 610
2015 530
2016 500
2017 580
2018 600
2019 610

Office and Administrative Support Workers, All Other
Year Number
2006 2,920
2007 2,250
2008 2,630
2009 2,710
2012 2,530
2013 2,460
2014 2,730
2015 2,870
2016 2,750
2017 2,370
2018 1,620
2019 1,450